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There is a $35 cancellation fee.
Your uploaded image should be at least 300 dpi, camera-ready and color-separated.
Preferred extensions are .ai, .eps, or .pdf
vector-formatted art.
Our on-site graphics artist can assist you with preparing your art (for a $35 fee).

Shipping Matchboxes and Matchbooks
Matchbooks and Matchboxes are considered hazardous and cannot be shipped overnight.  The estimated shipping time is 3 – 5 days and depends on your location.  After proof approval, items are processed (imprinted and boxed) and then shipped.  Decreasing your processing time does not affect the shipping time.

PLEASE NOTE: Lead times vary during our peak season. Please use the following guidelines* for product processing and shipping:
Coasters -> 6 – 8 Weeks
Stock Imprints -> 4 – 6 Weeks
Foil Printing -> 20 working days (about 4 Weeks)
Custom Matchboxes and Matchbooks -> 3 – 5 Weeks (This does not apply to short-run, small quantity matchboxes or matchbooks.)
Imported Matchboxes and Matchbooks -> 65 working days (about 13 Weeks)
* Timelines cannot be guaranteed.